Help & contact

How can we help?

Find a quick answer or send a short message to support.

Quick help

Start with the daily process.

01

Create your account

Start with your email, confirm it, then create the workspace and trading-account label you will use.

02

Sign in or reset your password

Use the sign-in page to request a fresh password-recovery email. For your security, support will never ask for your password.

03

Add your first trading account

Open your account menu, choose Broker & statements, and add a label that helps you recognize the account.

04

Import a supported file

Use Import only for a file type currently listed as supported in your account. Current released paths are narrower than the broader Excel support in development. Keep the source file and review the preview before accepting any records.

05

Complete and review an HQ Day

Prepare and commit before the session, add quick notes while trading, then open Review to compare the plan with the day.

Contact support

Tell us what you need.

Choose the closest topic and keep the message short. If you can still use the app, include the page where the issue happened.

Keep private trading information out of this form. A provider name is enough for an integration request. Never send a password, broker login, API key, full account number, trading file, P&L, balance, or journal entry. We will never ask for them here.

We review support messages Monday–Friday. This is not live chat or emergency support.